مشكلة الطابعـــه تجي رسالة من مايكروسوفت ..

السلام عليكم ورحمة الله وبركاته .

النظام : فيستا

المشكلة : الطابعه ماتطبع

نوع الطابعة : hp deskjet d2663 والتعريف صحيح لأن اللي في cd d2600

ولما ثيت hp deskjet d2663 طلع نفس التعريف

رسالة المشكلة بعد الضغط على طباعة : توقف تطبيق النظام الفرعي للمخزن المؤقت عن العمل وتم اغلاقه .



...



المستند فاضــي .. وتحت مكتوب معلق واحد .

تقرير هاجيك :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 05:51:33 م, on 24/11/11
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
C:\Windows\Explorer.EXE
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\G Data\InternetSecurity\AVKTray\AVKTray.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\G Data\InternetSecurity\Firewall\GDFirewallTray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
C:\Program Files\K-Lite Codec Pack\Media Player Classic\mpc-hc.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\conime.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Users\2C7C~1\AppData\Local\Temp\FSCapture.exe
C:\Program Files\IObit\Advanced SystemCare 5\Asc.exe
C:\Zyzoom_Forum_Tools\zyzoom.exe
C:\Zyzoom_Forum_Tools\zHijak.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispat...=%s&tbid=60747
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 212.93.193.90:443
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,c:\progr am files\g data\internetsecurity\avkkid\avkcks.exe
O1 - Hosts: ::1 localhost
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: G Data WebFilter Class - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files\G Data\InternetSecurity\WebFilter\AVKWebIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin \IE\rpbrowserrecordplugin.dll
O2 - BHO: RewardsArcade - {597A9974-8CB0-4f41-B61F-ED065738A397} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: G Data BankGuard - {BA3295CF-17ED-4F49-9E95-D999A0ADBFDC} - C:\Program Files\Common Files\G DATA\AVKProxy\BanksafeBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: G Data WebFilter - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files\G Data\InternetSecurity\WebFilter\AVKWebIE.dll
O4 - HKLM\..\Run: [TrustPortTray] "C:\Program Files\Common Files\TrustPort\Bin\tptray.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [G Data AntiVirus Tray Application] C:\Program Files\G Data\InternetSecurity\AVKTray\AVKTray.exe
O4 - HKLM\..\Run: [GDFirewallTray] C:\Program Files\G Data\InternetSecurity\Firewall\GDFirewallTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninst...QS1VM0U5Ti1GRU 1CUg"&"inst=NzYtOTM5MjM1NDg1LUQzODFMKzctSTEyKzEtU1 QxMkFQUCsxLUREVCswLUVVTEErMQ"&"prod=97"&"ver=2012. 0.1831"&"mid=ca33826921b247d194b2d151bd1f1943-3cbf29ed5a25a06fab933cf9fa983b1f9b78e1d8
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [Xvid] C:\Program Files\Xvid\CheckUpdate.exe
O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1884107686-1104826808-1160163639-1004\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1884107686-1104826808-1160163639-1004\..\Run: [Xvid] C:\Program Files\Xvid\CheckUpdate.exe (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1884107686-1104826808-1160163639-1004\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart (User 'UpdatusUser')
O8 - Extra context menu item: إر&سال إلى OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: ت&صدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: تحميل الكل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: تحميل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: إرسال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: إر&سال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: ملاحظات OneNote الم&رتبطة - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: ملاحظات OneNote الم&رتبطة - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - Invalid registry found
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0030441316218055) (0030441316218055mcinstcleanup) - - (no file)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AppleChargerSrv - Unknown owner - C:\Windows\system32\AppleChargerSrv.exe
O23 - Service: G Data AntiVirus Proxy (AVKProxy) - G Data Software AG - C:\Program Files\Common Files\G Data\AVKProxy\AVKProxy.exe
O23 - Service: G Data Scheduler (AVKService) - G Data Software AG - C:\Program Files\G Data\InternetSecurity\AVK\AVKService.exe
O23 - Service: G Data Filesystem Monitor (AVKWCtl) - G Data Software AG - C:\Program Files\G Data\InternetSecurity\AVK\AVKWCtl.exe
O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\Windows\SYSTEM32\crypserv.exe
O23 - Service: G Data Personal Firewall (GDFwSvc) - G Data Software AG - C:\Program Files\G Data\InternetSecurity\Firewall\GDFwSvc.exe
O23 - Service: G Data Scanner (GDScan) - G Data Software AG - C:\Program Files\Common Files\G Data\GDScan\GDScan.exe
O23 - Service: Hotspot Shield Service (hshld) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe

--
End of file - 10584 bytes

تقرير قائمة البرامج ...

====== معلومات نظام التشغيل ======

X86 WIN_VISTA 6002 Service Pack 2


====== قائمة البرامج المثبتة ======

µTorrent
32 Bit HP CIO Components Installer
4Media Video Joiner 2
7-Zip 9.20
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.1)
Adobe Shockwave Player 11.5
Advanced SystemCare 5
Aegisub 2.1.8
Allok Video to MP4 Converter 6.2.0603
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Auto BCC/CC for Microsoft Outlook 3.0
AviSynth 2.5
Boilsoft Video Converter 3.01
Boilsoft Video Joiner 6.55
Boilsoft Video Splitter 6.32
ComproDTV 2.5
ComproDVD 2
ConvertXtoDVD 4.1.19.365
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DJ_SF_05_D2600_Software_Min
Driver Reviver
DVB Dream version 1.4i
EasyBCD 2.1
Elecard MPEG-2 PlugIn for WMP
FormatFactory 2.70
G Data InternetSecurity 2012
HD Pack 2.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotspot Shield 2.09
HP Deskjet D2600 Printer Driver 14.0 Rel. 5
ImageConverter Plus 7.1
Intel(R) Control Center
Intel(R) Management Engine Components
Internet Download Manager
InterVideo DeviceService
Java Auto Updater
Java(TM) 6 Update 29
K-Lite Mega Codec Pack 7.9.6
Microsoft .NET Framework 3.5 Language Pack SP1 - ara
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile ARA Language Pack
Microsoft DirectX SDK (April 2007)
Microsoft DirectX SDK (March 2008)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (Arabic) 2010
Microsoft Office Excel MUI (Arabic) 2010
Microsoft Office Groove MUI (Arabic) 2010
Microsoft Office InfoPath MUI (Arabic) 2010
Microsoft Office OneNote MUI (Arabic) 2010
Microsoft Office Outlook MUI (Arabic) 2010
Microsoft Office PowerPoint MUI (Arabic) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (Arabic) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proofing (Arabic) 2010
Microsoft Office Publisher MUI (Arabic) 2010
Microsoft Office Shared MUI (Arabic) 2010
Microsoft Office Word MUI (Arabic) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MKVtoolnix 5.0.1
Mozilla Firefox (3.6.10)
MSVCRT Redists
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
nLite 1.4.9.1
NVIDIA 3D Vision Controller Driver
NVIDIA Install Application
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
NVIDIA Update Components
NVIDIA برنامج تشغيل Vision ثلاثي الأبعاد 285.62
NVIDIA برنامج تشغيل الرسومات 285.62
NVIDIA برنامج تشغيل صوت HD 1.2.24.0
NVIDIA برنامج تشغيل مراقب ‎3D Vision 285.62
NVIDIA برنامج نظام PhysX 9.11.0621
ON_OFF Charge B11.0110.1
PowerISO
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
RealUpgrade 1.1
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Excel 2010 (KB2553070)
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for حزمة اللغة العربية لـ Microsoft .NET Framework 4 (KB2478663)
Security Update for حزمة اللغة العربية لـ Microsoft .NET Framework 4 (KB2518870)
Subtitle Workshop 2.51
TBIView 4.25 - TBIMount 1.06
Toolbox
TransMac version 8.1
Ulead Disc-Direct SDK
Ultra Video Joiner 6.2.0411
UltraISO Premium V9.5
Uniblue RegistryBooster
UP2 Alarm after CountDown version 1.1.0.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Update for Microsoft Outlook Social Connector (KB2583935)
VideoMate T , M , P , S Series Driver
VobSub v2.23 (Remove Only)
Windows 7 USB/DVD Download Tool
Xilisoft Video Converter Ultimate 6
Xvid Video Codec
Your Uninstaller! 7
تحديثات NVIDIA 1.5.20
حزمة اللغة العربية لـ Microsoft .NET Framework 4
حزمة اللغة لـ Microsoft .NET Framework 3.5 SP1 - ARA
لوحة تحكم NVIDIA 285.62

الموضوع الأساسي: مشكلة الطابعـــه تجي رسالة من مايكروسوفت ..
المصدر: زيزوووم للأمن والحماية








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