الماوس فيها رعشة ولا تتحكم فيها

السلام عليكم

عندي مشكلة بالماوس غريبه جدا .... وصف المشلكة وهي عندما يشتغل الجهاز يذهب مؤشر الماوس الي الجهة اليسرى فوق ويكون فيه رعشة (( تحرك بسيط يمين يسار بسرعه )) ولا تستطيع ان تحرك الماس الي اي مكان بالشاشة فقط ثابت بالركن اليسار باعلا الشاشة وفيه هزة قوية ولا تقدر تتحكم فيه ... طبعا انا قلت اكيد الماوس فيه مشكلة غيرت الماوس ولا زالت المشكلة يعني المشكلة ليست من نفس الماوس ولا من اعدادت الماوس . حتى اني حذفت تعريف الماوس وثبته من جديد ونفس المشكلة .
فحصت الجهاز ببرنامج الحماية الافيرا . و وجد بعض الفايروسات وحذفتها و فحصت الجهاز ايضا ببرنامج مالوير الاداة ولم يجد اي تقارير ضارة
واليكم تقرير

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:13:14 ص, on 08/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\windows\system32\resent.exe
C:\Program Files\Autorun Eater\oldmcdonald.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Autorun Eater\billy.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\NetSupport\NetSupport School\client32.exe
C:\Program Files\Returnstar IQBoard\IQBoard.exe
C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
C:\Program Files\Returnstar IQBoard\IQBoard.exe
C:\Program Files\TeamViewer\Version4\TeamViewer.exe
C:\Program Files\NetSupport\NetSupport School\runplugin.exe
C:\Program Files\NetSupport\NetSupport School\runplugin.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Avira\AntiVir Desktop\update.exe
C:\Documents and Settings\Zohir\سطح المكتب\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ReSent] c:\windows\system32\resent.exe
O4 - HKLM\..\Run: [Autorun Eater] C:\Program Files\Autorun Eater\oldmcdonald.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\netsupport\netsupport school\nslsp.dll
O23 - Service: Avira Firewall (AntiVirFirewallService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Client32 - NetSupport Ltd - C:\Program Files\NetSupport\NetSupport School\client32.exe
O23 - Service: EWBBoardSrv - ReturnStar - C:\Program Files\Returnstar IQBoard\IQBoard.exe
O23 - Service: GuiHook - Unknown owner - C:\PROGRA~1\NETSUP~1\guihook.exe (file missing)
O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
--
End of file - 5509 bytes








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