مشكلة في شاشة الموت (الشاشة الزرقاء)

السلام عليكم

حقيقة لدي مشكلة كبيرة لا أستطيع من خلالها التواجد على سطح المكتب الا ثوان بسيطة وهي مشكلة لطالما أرقتني الا وهي الشاشة الزرقاء فبمجرد الدخول على الويندوز مرورا بسطح المكتب أجد الشاشة الزرقاء في انتظاري علما بأني قبلها كنت قد حذفت برنامج الحماية ثم أرجعته فسببت لي هذه المشكلة حتى انني احدثكم من خلال التصفح الامن من التي تاتي من خلال البيوس اتمنى ان تحل من لدنكم

هذه العبارة موجودة في اسفل الشاشة حتى يسهل عليكم حل المشكلة
(technical information)

اخيرا وصلنا للتقارير

الرن سكانر

http://up-master.com/data/runscanner_100.rar

الهايجاك

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:20:54 ص, on 22/03/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program files\real\realplayer\update\realsched.exe
C:\Documents and Settings\X-P\سطح المكتب\اختصارات سطح المكتب غير المستخدمة\Zyzoom_HijackThis_2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=102876&l=dis&gct=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\prxtbHot2.dll
R3 - URLSearchHook: MessengerPlusLive Saudi Arabia TB Toolbar - {f78a8f02-19ee-4de8-8ea7-6138e8b524f4} - C:\Program Files\MessengerPlusLive_Saudi_Arabia_TB\prxtbMes2. dll
R3 - URLSearchHook: HotSpot International Toolbar - {0002ee26-8c11-49eb-9cdf-56eeffef664f} - C:\Program Files\HotSpot_International\prxtbHot0.dll
R3 - URLSearchHook: smscut Toolbar - {88f8c352-20c7-4051-aaa1-5466cd5e5f63} - C:\Program Files\smscut\prxtbsms0.dll
O2 - BHO: HotSpot International - {0002ee26-8c11-49eb-9cdf-56eeffef664f} - C:\Program Files\HotSpot_International\prxtbHot0.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrow serrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngin0.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: smscut - {88f8c352-20c7-4051-aaa1-5466cd5e5f63} - C:\Program Files\smscut\prxtbsms0.dll
O2 - BHO: مساعد تسجيل الدخول إلى Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Hotspot Shield - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\prxtbHot2.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: MessengerPlusLive Saudi Arabia TB - {f78a8f02-19ee-4de8-8ea7-6138e8b524f4} - C:\Program Files\MessengerPlusLive_Saudi_Arabia_TB\prxtbMes2. dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\prxtbHot2.dll
O3 - Toolbar: MessengerPlusLive Saudi Arabia TB Toolbar - {f78a8f02-19ee-4de8-8ea7-6138e8b524f4} - C:\Program Files\MessengerPlusLive_Saudi_Arabia_TB\prxtbMes2. dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - (no file)
O3 - Toolbar: HotSpot International Toolbar - {0002ee26-8c11-49eb-9cdf-56eeffef664f} - C:\Program Files\HotSpot_International\prxtbHot0.dll
O3 - Toolbar: smscut Toolbar - {88f8c352-20c7-4051-aaa1-5466cd5e5f63} - C:\Program Files\smscut\prxtbsms0.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: تحميل الكل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: تحميل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: تحميل محتوى FLV بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEGetVL.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{976FF086-2D91-4F0B-A110-E610ED9ED9E3}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4D458C5-144A-42BE-8798-D6B2668CAC1C}: NameServer = 156.154.70.22,156.154.71.22
O20 - AppInit_DLLs:
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\STacSV.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe

--
End of file - 9692 bytes

تقرير البرامج المثبتة

====== معلومات نظام التشغيل ======

X86 WIN_XP 2600 Service Pack 2


====== قائمة البرامج المثبتة ======

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Adobe Shockwave Player 11.5
Advanced SystemCare 3
Ask Toolbar
CCleaner
Conexant HDA D330 MDC V.92 Modem
Debugging Tools for Windows (x86)
Eusing Free Registry Cleaner
FAHESS-SelfSupport
FormatFactory 2.60
Free FLV to MP3 Converter
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
HotSpot International Toolbar
Hotspot Shield 1.57
Intel(R) Graphics Media *********** Driver
Internet Download Manager
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
K-Lite Codec Pack 7.0.7 (Full)
LockHunter version 1.0 beta 3, 32 bit edition
Ma-Config.com
Messenger Plus! 5
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox 4.0 (x86 ar)
MSVCRT
MSXML 6 Service Pack 2 (KB973686)
Pack Longhorn Inspirat 1.0
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Reproductor de Windows Media 11
Segoe UI
SigmaTel Audio
smscut Toolbar
Software Informer 1.0 BETA
System Requirements Lab CYRI
TuneUp Utilities 2011
TuneUp Utilities 2011
TuneUp Utilities Language Pack (en-GB)
TuneUp Utilities Language Pack (en-US)
Unlocker 1.9.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver
Your Uninstaller! 2010
أداة التحميل Windows Live Upload Tool
تحديث أمان لـ Windows Internet Explorer 7 (KB938127-v2)‎
تحديث أمان لـ Windows Internet Explorer 7 (KB982381)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB971961)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB981332)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB982381)‎
تحديث أمان لـ Windows XP (KB971961)‎
تحديث لـ Windows Internet Explorer 8 (KB976662)‎
محول الصوتيات 5.9
مساعد تسجيل الدخول إلى Windows Live

وشكرا لكم

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