مشكلة في تعليق وبطي جهازي

السلام عليكم ورحمة الله وبركاته

انا مشكلتي اني جهازي بطي في التصفح ومقاطع اليوتيوب وتعليق وخطاء في النظام وكثرا منه المشاكل التي توجهني في جهازي علما ان اتصلي ديسل السرعا اربع قيقا

وهذي تقارير عن جهازي كامل ولكم الخبره في حل مشكلتي كم تعودنا منكم يا اهل الخبر ويا زيزوووم

هذا التقرير عن سجلات النظام والاخطاء



====== سجل أخطاء النظام ======
Computer Name: 4213010-B5500B9
Event Code: 4
Message: Broadcom NetXtreme Gigabit Ethernet #2: The network link is down. Check to make sure the network cable is properly connected.
Record Number: 7348
Source Name: b57w2k
Time Written: 20110218201630.000000+180
Event Type: warning
User:
Computer Name: 4213010-B5500B9
Event Code: 1
Message: ‏‏\Device\ACPIEC: جهاز وحدة التحكم (EC) المضمن لا يستجيب في فترة المهلة. ربما يشير ذلك إلى خطأ في جهاز EC أو البرامج الثابتة أو قد يكون بسبب BIOS مصمم بشكل غير صحيح يحاول الوصول إلى EC بطريقة غير آمنة. سيحاول برنامج تشغيل EC تنفيذ المعاملة الفاشلة إذا أمكن.
Record Number: 7345
Source Name: ACPIEC
Time Written: 20110218201630.000000+180
Event Type: error
User:
Computer Name: 4213010-B5500B9
Event Code: 20
Message: Installation Failure: Windows failed to install the following update with error 0x80070643: Office 2003 Service Pack 3 (SP3).
Record Number: 7333
Source Name: Windows Update Agent
Time Written: 20110218170056.000000+180
Event Type: error
User:
Computer Name: 4213010-B5500B9
Event Code: 4
Message: Broadcom NetXtreme Gigabit Ethernet #2: The network link is down. Check to make sure the network cable is properly connected.
Record Number: 7306
Source Name: b57w2k
Time Written: 20110218165647.000000+180
Event Type: warning
User:
Computer Name: 4213010-B5500B9
Event Code: 20
Message: Installation Failure: Windows failed to install the following update with error 0x80070643: Office 2003 Service Pack 3 (SP3).
Record Number: 7288
Source Name: Windows Update Agent
Time Written: 20110218164627.000000+180
Event Type: error
User:

===== سجل أخطاء البرامج =====
Computer Name: 4213010-B5500B9
Event Code: 20
Message:
Record Number: 99
Source Name: Google Update
Time Written: 20110212200205.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM
Computer Name: 4213010-B5500B9
Event Code: 20
Message:
Record Number: 81
Source Name: Google Update
Time Written: 20110212192605.000000+180
Event Type: warning
User: 4213010-B5500B9\Al Maher
Computer Name: 4213010-B5500B9
Event Code: 20
Message:
Record Number: 65
Source Name: Google Update
Time Written: 20110212180205.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM
Computer Name: 4213010-B5500B9
Event Code: 20
Message:
Record Number: 49
Source Name: Google Update
Time Written: 20110212150205.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM
Computer Name: 4213010-B5500B9
Event Code: 12
Message:
Record Number: 31
Source Name: Google Update
Time Written: 20110212063106.000000+180
Event Type: warning
User: 4213010-B5500B9\Al Maher

===== تقرير انهيار البرامج =====


===== تقرير الشاشة الزرقاء =====


تقرير عن قايمة البرامج المثبته


====== معلومات نظام التشغيل ======
X86 WIN_XP 2600 Service Pack 3

====== قائمة البرامج المثبتة ======
32 Bit HP CIO Components Installer
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Photoshop CS
Adobe Reader 8 - Arabic
Adobe Reader 9
AF-HSS Toolbar
ALPS Touch Pad Driver
Any Audio Converter 2.0.3
Ask Toolbar
Atheros Driver Installation Program
Avira AntiVir Premium
Broadcom Gigabit Integrated Controller
BufferChm
CCleaner
Conduit Engine
COWON Media Center - jetAudio Plus VX
CyberLink YouCam
CyberLink YouCam
D1600
D1600_NCL_Help
DeviceDiscovery
DJ_SF_06_D1600_SW_Min
FAHESS-SelfSupport
FormatFactory 2.20
Golden Al-Wafi Translator
GOM Player
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
HDAUDIO Soft Data Fax Modem with SmartCP
HP Customer Participation Program 13.0
HP Deskjet D1600 Printer Driver Software 13.0 Rel .6
HP Imaging Device Functions 13.0
HP Print Projects 1.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Update
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
Java(TM) SE Runtime Environment 6
Junk Mail filter update
K-Lite Mega Codec Pack 4.9.5
MarketResearch
Microsoft .NET Framework 2.0
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0.0 (Pre-Release 5348)
Microsoft Visual C++ 2005 Redistributable
mpegable Player
MSVC80_x86_v2
MSVC90_x86
MSVCRT
Nero 7
Next Video Converter 2.9.0
PaltalkScene
PC Connectivity Solution
PowerDVD
QuickTime Alternative 3.1.1
RealPlayer
Realtek High Definition Audio Driver
REALTEK RTL8187 Wireless LAN Driver and Utility
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Segoe UI
Sham Future Center
Shop for HP Supplies
Skype™ 4.0
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
VistaMizer ExpansionPack 1.4.0.0
Visual Task Tips 3.4
VLC media player 1.0.0-rc3
WebFldrs XP
WebReg
Windows Internet Explorer 7 Multilingual User Interface (MUI)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Toolbar
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Messenger
أداة التحميل Windows Live Upload Tool
أمان العائلة في Windows Live
برنامج WIDCOMM Bluetooth
بريد Windows Live
حزمة برامج تشغيل Windows - Nokia pccsmcfd (08/22/2008 7.0.0.0)
مساعد تسجيل الدخول إلى Windows Live
مشغل الفلاش العربي
معرض صور Windows Live


وهذا تقرير عن الهايجيك

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:19:56 م, on 26/02/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Zyzoom_Forum_Tools\zyzoom.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Zyzoom_Forum_Tools\zHijak.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: AF-HSS Toolbar - {f0381dbd-e018-4e07-ae40-d96ab15083f0} - C:\Program Files\AF-HSS\tbAF-H.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: مساعد تسجيل الدخول إلى Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\s wg.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: AF-HSS Toolbar - {f0381dbd-e018-4e07-ae40-d96ab15083f0} - C:\Program Files\AF-HSS\tbAF-H.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: AF-HSS Toolbar - {f0381dbd-e018-4e07-ae40-d96ab15083f0} - C:\Program Files\AF-HSS\tbAF-H.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E117 12C84EA7E12B.dll/cmsidewiki.html
O8 - Extra context menu item: إرسال إلى &جهاز Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: إرسال إلى Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: تدوين هذا في المدونة - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &تدوين هذا في Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: خدمة تحديث Google (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
--
End of file - 8726 bytes








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