اخواني انا اعاني من دخول لحسابي للوندوز

السلام عليكم ورحمه الله وبركاته


اخواني تجيني بالجهاز فشل بالارتباط الحيوي dell خذفت برنامج بالغلط للوندوز

وقبل كنت اعاني من مشكله الشاشه الزرقاء

هاذا الهايجاك

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 04:39:00 م, on 02/05/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Zyzoom_Forum_Tools\zyzoom.exe
C:\Zyzoom_Forum_Tools\zHijak.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: مساعد تسجيل الدخول إلى Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [OutpostMonitor] "C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe" /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Security Suite Pro\feedback.exe" /dump:os_startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Advanced SystemCare 4] C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: ت&صدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: تحميل الكل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: تحميل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: إرسال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: إر&سال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Outpost Security Suite Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Program Files\Agnitum\Outpost Security Suite Pro\ie_bar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: البرنامج الخفي لذاكرة التخزين المؤقت لفئات المكونات - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: خدمة تحديث Google (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - ************ Corporation - C:\Program Files\************' Anti-Malware\mbamservice.exe
O23 - Service: MWAgent - MicroWorld Technologies Inc. - C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWASER.EXE
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe

--
End of file - 6134 bytes


وهاذا تقرير

البرامج المثبته



====== معلومات نظام التشغيل ======

X86 WIN_XP 2600 Service Pack 3


====== قائمة البرامج المثبتة ======

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop CS
Adobe Reader 9 Lite
Advanced SystemCare 4
Avira AntiVir Personal - Free Antivirus
Boost Windows Version 2.1
CCleaner
Debugging Tools for Windows
Driver Genius Professional Edition
ESET Online Scanner v3
FormatFactory 2.20
Google Chrome
Google Update Helper
Hitman Pro 3.5
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
K-Lite Codec Pack 5.6.1 (Full)
************' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (Arabic) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (Arabic) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (Arabic) 2007
Microsoft Office InfoPath MUI (Arabic) 2007
Microsoft Office OneNote MUI (Arabic) 2007
Microsoft Office Outlook MUI (Arabic) 2007
Microsoft Office PowerPoint MUI (Arabic) 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proofing (Arabic) 2007
Microsoft Office Publisher MUI (Arabic) 2007
Microsoft Office Shared MUI (Arabic) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Word MUI (Arabic) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (Arabic) 12
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Mozilla Firefox (3.6.17)
MSVCRT
Outpost Security Suite Pro 7.1
RealPlayer
Realtek AC'97 Audio
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Skype Toolbars
Skype™ 5.3
Smart Defrag 2
SUPERAntiSpyware
TuneUp Utilities 2011
TuneUp Utilities 2011
TuneUp Utilities Language Pack (en-US)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Outlook 2007 Junk Email Filter (KB2522999)
VLC media player 1.0.5
WebFldrs XP
Windows Internet Explorer 8
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
WinMend History Cleaner 1.3.7
WinRAR archiver
Your Uninstaller! 7.0.2010.13
أداة التحميل Windows Live Upload Tool
برنامج إصلاح (Hotfix) لـ Windows XP (KB961118)‎
بريد Windows Live
تحديث أمان لـ Windows Internet Explorer 8 (KB2497640)‎
تحديث أمان لـ Windows Internet Explorer 8 (KB2510531)‎
تحديث لـ Windows Internet Explorer 8 (KB2447568)‎
مساعد تسجيل الدخول إلى Windows Live



وهاذا تقرير سجلات اخطاء النظام




====== سجل أخطاء النظام ======

Computer Name: USER
Event Code: 7023
Message: The System Restore Service service terminated with the following error:
‏‏يتعذر على النظام العثور على الملف المحدد.


Record Number: 8
Source Name: Service Control Manager
Time Written: 20110502162725.000000+180
Event Type: error
User:

Computer Name: USER
Event Code: 7001
Message: The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:
‏‏يتعذر بدء تشغيل الخدمة، إما لكونها معطلة أو لعدم وجود أي أجهزة ممكّنة مرفقة بها.


Record Number: 7
Source Name: Service Control Manager
Time Written: 20110502162725.000000+180
Event Type: error
User:

Computer Name: USER
Event Code: 10005
Message: DCOM got error "%1058" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Record Number: 6
Source Name: DCOM
Time Written: 20110502162721.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: USER
Event Code: 104
Message: ‏‏فشلت عملية تهيئة استعادة النظام.

Record Number: 5
Source Name: SRService
Time Written: 20110502162719.000000+180
Event Type: error
User:

Computer Name: USER
Event Code: 55
Message: ‏‏بنية نظام الملفات على القرص معطوبة وغير قابلة للاستخدام.
الرجاء تشغيل الأداة المساعدة chkdsk الموجودة على وحدة التخزين C:.

Record Number: 3
Source Name: Ntfs
Time Written: 20110502162718.000000+180
Event Type: error
User:



===== سجل أخطاء البرامج =====

Computer Name: USER
Event Code: 20
Message:
Record Number: 21
Source Name: Google Update
Time Written: 20110427054112.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: USER
Event Code: 60
Message: ‏‏لم يتمكن WMI ADAP من معالجة مكتبات الأداء: 0x80041001

Record Number: 20
Source Name: WinMgmt
Time Written: 20110427043951.000000+180
Event Type: warning
User:

Computer Name: USER
Event Code: 20
Message:
Record Number: 19
Source Name: Google Update
Time Written: 20110427043805.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: USER
Event Code: 20
Message:
Record Number: 11
Source Name: Google Update
Time Written: 20110427033805.000000+180
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: USER
Event Code: 60
Message: ‏‏لم يتمكن WMI ADAP من معالجة مكتبات الأداء: 0x80041001

Record Number: 10
Source Name: WinMgmt
Time Written: 20110427032959.000000+180
Event Type: warning
User:



===== تقرير انهيار البرامج =====




===== تقرير الشاشة الزرقاء =====

==================================================
Dump File : Mini050211-01.dmp
Crash Time : 29/05/1432 06:22:30 ص
Bug Check String : WORKER_THREAD_RETURNED_AT_BAD_IRQL
Bug Check Code : 0x000000e1
Parameter 1 : 0xf753ebf0
Parameter 2 : 0x00000002
Parameter 3 : 0x855bc9a0
Parameter 4 : 0x855bc9a8
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+6bf0
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050211-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================








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