مشكلة windows live messangerتوقف عن العمل

في البداية أحب أشكر كل القائمين على هذا المنتدى
بالفعل موقع رائع يقدم صيانة مجانية لكل الاعضاء
واتمنى ان اجد حل لمشكلتي لديكم

مشكلتي اني من يوم ما اضغط على ايقونة المسن يظهر لي الخطا التالي



وهذي تفاصيل المشكلة

توقيع المشكلة:
اسم الحدث الخاص بالمشكلة: APPCRASH
اسم التطبيق: msnmsgr.exe
إصدار التطبيق: 15.4.3508.1109
الطابع الزمني للتطبيق: 4cda7240
اسم الوحدة النمطية التالفة: msnmsgr.exe
إصدار الوحدة النمطية التالفة: 15.4.3508.1109
الطابع الزمني للوحدة النمطية التالفة: 4cda7240
رمز الاستثناء: c0000005
إزاحة الاستثناء: 0014405c
إصدار نظام التشغيل: 6.1.7600.2.0.0.768.3
معرف الإعدادات المحلية: 1025
معلومات إضافية 1: 0a9e
معلومات إضافية 2: 0a9e372d3b4ad19135b953a78882e789
معلومات إضافية 3: 0a9e
معلومات إضافية 4: 0a9e372d3b4ad19135b953a78882e789

__________________
وايضا نفس الخطا عند محاولة فك ضغط اي ملف بواسطة برنامج الـ winrar


وهذه تفاصيل الخطا
توقيع المشكلة:
اسم الحدث الخاص بالمشكلة: APPCRASH
اسم التطبيق: WinRAR.exe
إصدار التطبيق: 3.91.0.0
الطابع الزمني للتطبيق: 4b236c1f
اسم الوحدة النمطية التالفة: WinRAR.exe
إصدار الوحدة النمطية التالفة: 3.91.0.0
الطابع الزمني للوحدة النمطية التالفة: 4b236c1f
رمز الاستثناء: c0000005
إزاحة الاستثناء: 00141146
إصدار نظام التشغيل: 6.1.7600.2.0.0.768.3
معرف الإعدادات المحلية: 1025
معلومات إضافية 1: 0a9e
معلومات إضافية 2: 0a9e372d3b4ad19135b953a78882e789
معلومات إضافية 3: 0a9e

معلومات إضافية 4: 0a9e372d3b4ad19135b953a78882e789

----------------------------------------------------------------------------------

والمشكلة اني ما اقدر احذف البرنامج من لوحة التحكم لانه على طول يطلعلي نفس الخطا وحاولت ايضا حذفه عن طريق ملف wlarp داخل مسار C:\Program Files\Windows Live\Installer
ولكن نفس الخطا يعاود الظهور
___________________
ماسنجري 2011 ونظام التشغيل windows 7
----------------
وهذا تقرير Hijack

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:26:33 م, on 13/11/11
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\srvany.exe
C:\Windows\KMService.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\TUProgSt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\UberIcon\UberIcon Manager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Documents and Settings\All Users\Application Data\crazya.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\TOSHIBA\Bluetooth Monitor\BtMon2.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EX E
C:\Windows\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\mmc.exe
C:\Windows\explorer.exe
C:\Zyzoom_Forum_Tools\zHijak.com
C:\Windows\system32\wbem\wmiprvse.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = gods must be creazy!!!!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,,c:\prog ram files\microsoft\watermark.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: PandoraTV Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [UberIcon] "C:\Program Files\UberIcon\UberIcon Manager.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [crazy] C:\Documents and Settings\All Users\Application Data\crazya.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Bluetooth Monitor.lnk = ?
O4 - Global Startup: MSconfig.exe
O8 - Extra context menu item: إر&سال إلى OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: ت&صدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: إرسال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: إر&سال إلى OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: ملاحظات OneNote الم&رتبطة - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: ملاحظات OneNote الم&رتبطة - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
--
End of file - 11945 bytes
-------------------------------------------------------------------------------------
وهذا الrunscanner

http://www.eupload.org/shared/2205runscanner.rar

-------------------------------------------

وهذا تقرير بالبرامج المثبتة

µTorrent
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop CS
Adobe Reader 9.4 - Arabic
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Arabic Fonts
Ask Toolbar
Ask.com Search Assistant 1.0.2
ـberIcon
Bing Bar
Bing Bar Platform
Bluetooth Monitor 4
Bluetooth Stack for Windows by Toshiba
Bonjour
D3DX10
Digital Works
DiskAid 4.62
Dolby Control Center
Dream Aquarium
FormatFactory 2.60
Golden Al-Wafi Translator 1.12
GOM Player
Intel(R) Graphics Media *********** Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Intel(R) Turbo Boost Technology Driver
iTunes
Java(TM) 6 Update 23
Junk Mail filter update
K-Lite Codec Pack 6.8.0 (Full)
Mesh Runtime
Messenger Companion
Messenger Plus! 5
Microsoft Office Access MUI (Arabic) 2010
Microsoft Office Excel MUI (Arabic) 2010
Microsoft Office FrontPage 2003
Microsoft Office Groove MUI (Arabic) 2010
Microsoft Office InfoPath MUI (Arabic) 2010
Microsoft Office OneNote MUI (Arabic) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (Arabic) 2010
Microsoft Office PowerPoint MUI (Arabic) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (Arabic) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proofing (Arabic) 2010
Microsoft Office Publisher MUI (Arabic) 2010
Microsoft Office Shared MUI (Arabic) 2010
Microsoft Office Word MUI (Arabic) 2010
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual Studio 6.0 Enterprise Edition
Microsoft VM for Java
Microsoft Web Publishing Wizard 1.53
mpegable Player
MSVCRT
Nero 8 Micro v8.0.3.0
PaltalkScene
Photo Brush
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Realtek WLAN Driver
RealUpgrade 1.0
RICOH R5U230 Media Driver ver.2.07.03.02
RocketDock 1.3.5
Skype™ 4.0
Speed Up Start Menu 1.0
The KMPlayer (remove only)
TOSHIBA ConfigFree
TOSHIBA Media Controller
TOSHIBA Web Camera Application
TuneUp Utilities 2009
Uninstall 1.0.0.1
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh
Windows Live Messenger
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
Windows Movie Maker 2.6
WinRAR archiver
X Codec Pack
بريد Windows Live
عنصر تحكم ActiveX الخاص بـ Windows Live Mesh للاتصالات البعيدة
قاموس صخر 1.0
معرض صور Windows Live
-------------------------------------------------
والله يجزا خير الي يساعدني ...

الموضوع الأساسي: مشكلة windows live messangerتوقف عن العمل
المصدر: زيزوووم للأمن والحماية








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