مشكلة windows explorer has stopped work

عندي مشكلة عويصة حصلت في جهازي مؤخراً وهي ظهور رسالة windows has stopped working ومن ثم يعمل اعادة تشغيل windows explorer وتظهر مره اخرى ويكرر المشكلة وانا الآن عملت end prosses للـexplorer.exe أرجو حل المشكلة من فظلكم وشكراً مقدماً .


تقرير الهايجاك

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:08:43 م, on 10/01/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Windows\Domino.exe
C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Users\mosab\AppData\Local\Megamedia\Megakey\Meg akey.exe
C:\Users\mosab\AppData\Local\Megamedia\Megakey\Meg akeyUpdater.exe
C:\Windows\Integrator.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblfs.exe
C:\Users\mosab\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Zyzoom_Forum_Tools\zyzoom.exe
C:\Zyzoom_Forum_Tools\zHijak.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin \IE\rpbrowserrecordplugin.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
O2 - BHO: MegaIeHelperBHO - {77F4E711-789B-447F-9614-96759B2F83C6} - C:\Users\mosab\AppData\Local\Megamedia\Megakey\Meg aIeHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
O4 - HKLM\..\Run: [Domino] C:\Windows\Domino.exe
O4 - HKLM\..\Run: [BtTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Megakey] C:\Users\mosab\AppData\Local\Megamedia\Megakey\Meg akey.exe /Tray
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: AntiCrash.lnk = C:\Program Files\Dachshund Software\AntiCrash\AntiCrash.exe
O8 - Extra context menu item: &تصدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
O8 - Extra context menu item: Capture Web Page - C:\Users\mosab\AppData\Local\Megamedia\Megakey\Cap tureWebPage.htm
O8 - Extra context menu item: Fetch to Megaupload - C:\Users\mosab\AppData\Local\Megamedia\Megakey\Meg aUpload.htm
O8 - Extra context menu item: Send by Bluetooth - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tsinfo.htm
O8 - Extra context menu item: Send via &Message... - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tssms.htm
O8 - Extra context menu item: تحميل الكل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: تحميل بواسطة Internet Download Manager - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
O9 - Extra button: بحث - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O10 - Unknown file in Winsock LSP: c:\programdata\megamedia\megakey\msadm.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{14C8B93B-77FC-462A-87AB-D81934D616C8}: NameServer = 194.165.130.38 196.27.0.35
O17 - HKLM\System\CS1\Services\Tcpip\..\{14C8B93B-77FC-462A-87AB-D81934D616C8}: NameServer = 194.165.130.38 196.27.0.35
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\system32\skype4com.dll
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
O23 - Service: BlueSoleilCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: BsHelpCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: خدمة Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: خدمة Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

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End of file - 8985 bytes

الموضوع الأساسي: مشكلة windows explorer has stopped work
المصدر: زيزوووم للأمن والحماية








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