جهاز مصاب بالشلل و التقارير مرفقة

السلام عليكم و رحمة الله و بركاته
أخواني الزيزوميين أسعد الله مساءكم بالخير
أقدم هنا مشكلتي مع تقارير الهايجاك و البرامج الا ان السكانر لم استطع ان اضغطه مع باقي التقارير بسبب مشكلة جهازي فلقد اختفت كل الايقونات و البرامج اغلبها لا تعمل و من اهمها الوينرار و من قبل هذه المشكلة لاحظت ان اي برنامج احاول فتحه يفتح بواسطة الاوفيس الذي اصلا لا يعمل لدي من قبل جهازي لابتوب و التسخة ويندوز 7 هي كما هي عندما اشتريت الجهاز لم افرمته و لا مرة
و الان مع هذه المشاكل ماذا علي ان افعل مع الدعاء الخالص من القلب : جزاكم الله خيرا و بارك فيكم و سدد خطاكم و نفع بكم الامة الاسلامية






تقرير الهايجاك

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:45:20, on 07.10.2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10k_Ac tiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Users\allahuakbar\AppData\Local\Microsoft\Windo ws\Temporary Internet Files\Content.IE5\0M154XMW\Zyzoom_HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.de/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: PriceGong - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IE BHO Utility - {5AB7104A-B71F-49AD-9154-F7F8806AE848} - C:\Program Files (x86)\Surf Canyon\surfcanyon.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.1.0.37\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.1.0.37\IPSBHO.DLL
O2 - BHO: (no name) - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - (no file)
O2 - BHO: Windows Live ID-Anmelde-Hilfsprogramm - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (file missing)
O2 - BHO: GamesBarBHO Class - {CB0D163C-E9F4-4236-9496-0597E24B23A5} - C:\Program Files (x86)\GamesBar\2.0.1.55\oberontb.dll (file missing)
O2 - BHO: iGraalBHO - {CF3C5900-BEC0-470E-AEE8-CE277C60667C} - C:\Program Files (x86)\iGraal\BHO.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O3 - Toolbar: iGraal Toolbar - {D01B1F7D-9D7F-46C3-8DB9-5A55819E2A7F} - C:\Program Files (x86)\iGraal\Toolbar.dll (file missing)
O3 - Toolbar: GamesBar - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files (x86)\GamesBar\2.0.1.55\oberontb.dll (file missing)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.1.0.37\coIEPlg.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Mobile Partner] "C:\Program Files (x86)\MTN Speed\MTN Speed.exe"
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [SearchEngineProtection] C:\Program Files (x86)\Gamesbar\SearchEngineProtection.exe
O4 - Startup: Ela-Salaty.lnk = C:\Program Files (x86)\Ela-Salaty\Salaty.exe
O4 - Startup: OneNote 2007 Bildschirmausschnitt- und Startprogramm.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files (x86)\GamesBar\2.0.1.55\oberontb.dll (file missing)
O9 - Extra 'Tools' menuitem: GamesBar - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files (x86)\GamesBar\2.0.1.55\oberontb.dll (file missing)
O9 - Extra button: In Blog ver?ffentlichen - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (file missing)
O9 - Extra 'Tools' menuitem: In Windows Live Writer in Blog ver?ffentliche&n - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (file missing)
O9 - Extra button: An OneNote senden - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll (file missing)
O9 - Extra 'Tools' menuitem: An OneNote s&enden - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll (file missing)
O9 - Extra button: iGraal - {32893F3D-2B10-4B09-BA6A-8F20E7D33925} - C:\Program Files (x86)\iGraal\Button.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL (file missing)
O10 - Broken Internet access because of LSP provider 'c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll' missing
O13 - Gopher Prefix:
O16 - DPF: {5BF3E4A3-7E64-4D53-B512-2E242E837D24} (CMCEInputCtl Object) - https://einfach.otto.de/ottoproj/ott...CEControls.cab
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/...soft/wrc32.ocx
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.e xe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Com4QLBEx - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Windows Live Family Safety-Dienst (fsssvc) - Unknown owner - C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe (file missing)
O23 - Service: GameConsoleService - Unknown owner - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (file missing)
O23 - Service: HP Health Check Service - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe (file missing)
O23 - Service: hpqwmiex - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe (file missing)
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
O23 - Service: Microsoft Office Diagnostics Service (odserv) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE (file missing)
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing)
O23 - Service: PremierOpinion - Unknown owner - C:\Program Files (x86)\PremierOpinion\pmservice.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_960c1f056a541068\STacSV64.e xe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Unknown owner - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe (file missing)
--
End of file - 12904 bytes




تقرير البرامج المثبتة
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.0 MUI
Apple Application Support
Apple Software Update
BMWi TV
Catalyst Control Center - Branding
Compatibility Pack für 2007 Office System
CyberLink DVD Suite
CyberLink DVD Suite
Ela-Salaty
Final Media Player 2010
GamesBar 2.0.1.55
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Internet TV
HP MediaSmart Live TV
HP MediaSmart Live TV
HP MediaSmart Movie Themes
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP MediaSmart Music/Photo/Video
HP MediaSmart Webcam
HP MediaSmart Webcam
HP Quick Launch Buttons
HP Setup
HP Support Assistant
HP Update
HP User Guides 0153
HP Wireless Assistant
HPAsset component for HP Active Support Library
IDT Audio
iGraal Toolbar for Internet Explorer
Internet-TV für Windows Media Center
iVocalize Web Conference 4
Java(TM) 6 Update 21
JMicron Flash Media Controller Driver
Junk Mail filter update
LabelPrint
LabelPrint
LightScribe System Software
Living Marine Aquarium 2
Magic Desktop
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (German) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (German) 2007
Microsoft Office PowerPoint MUI (German) 2007
Microsoft Office PowerPoint Viewer 2007 (German)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proofing (German) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (German) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (German) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Muslim Bag
Norton Internet Security
Power2Go
Power2Go
PowerDirector
PowerDirector
PowerRecover
PremierOpinion
PriceGong 2.1.0
QLBCASL
QuickTime
Real Alternative 2.0.2
Realtek 8136 8168 8169 Ethernet Driver
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Skype™ 4.0
Surf Canyon Search Engine Assistant
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office OneNote 2007 (KB980729)
Update für Microsoft Office Excel 2007 Help (KB963678)
Update für Microsoft Office Powerpoint 2007 Help (KB963669)
Update für Microsoft Office Word 2007 Help (KB963665)
WinAVI Video Converter
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Fotogalerie
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Sync
Windows Live Writer
Windows Live-Uploadtool
Windows Media Center Add-in for Silverlight
Winferno Registry Power Cleaner
Yahoo! Messenger
Yahoo! Software Update


تقرير السكانر لم أستطع أن أرفقه لان اكثر البرامج لا تعمل لدي و من ضمنها الوينرار فماذا أصنع بهذا الخصوص؟؟؟؟

بارك الله فيكم أنتظر الأخصائيين بارك الله فيكم








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